Think global, act local
The broad scope of the Southampton-located UK service hub will provide Damen’s clients throughout the UK with a wide range of solutions, including support with warranty and maintenance issues, and provides customers in the region with a local point of contact, fast response times, and a personal approach.
Mick Nolan, manager of the new hub explains, “We are putting together a strong team of people to serve our customers in the area. We will also be working closely with locally based suppliers and service providers to ensure our UK-based clients are offered a comprehensive range of services.
“Damen enjoys a number of close and long-standing relationships with operators in the region and we are looking forward to building on this solid foundation. In the long-term we aim to develop our offering in the UK, extending it in order to support not only Damen vessel operators, but the country's maritime sector generally.”
Damen will also use the hub to provide a range of training courses to its clients, including vessel familiarisation and maintenance. The services and accessibility offered by Damen’s UK Hub are paired with a wealth of information and connectivity accessible via the MyDamen web portal where customers can access vessel information, drawings, part information, and part ordering, allowing for fast, easy, and efficient communications between customers and their Damen Services partner.
Exhibitor: Damen Shipyards