We provide remote support by connecting to vessel’s system to enhance fault-finding, make necessary configuration of equipment’s settings or merely demonstrate/educate crew how to use the system to resolve the issue at hand. This has helped our customers save huge costs since the services are rendered without setting a foot on board.

Our remote monitoring and maintenance solutions are designed to address the challenges of establishing a secure and reliable remote session to the vessel’s control system via satellite communications. Our highly skilled, certified engineers solve service assignments at minimum cost and time by using Remote Support tools. We can provide you and your customers with full first-line expert support, remote diagnostics and technical advice.