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Sub-surface reaps investment

Long-term partnerships, service agreements and an understanding of the 'life-time value' of customer relationships are at the heart of recent investment in diving and sub-surface engineering.

Supporting recent sector growth, the business has invested in new plant and equipment, and relocated legacy equipment, to create four new Diving and Sub-Surface Engineering ‘Hubs’ at its existing marine engineering bases in Dover, Lowestoft, Portsmouth and Avonmouth, whilst simultaneously expanding its subcontract diving database of SQEP.

The SMS Group previously supported its core customer diving and sub-surface engineering needs via a single location in Dover, Kent.

Diving and Technical Manager, John Webb said: “The provision of support to core SMS customers around the Group is very, very important. To better look after our existing customers we’re proud and pleased to make this investment. It’s great news at the right time.

“Our service offering remains exactly the same. It includes pre-purchase surveys, hull inspections, underwater fitting and machinery, magnetic particle inspection (MPI) testing and Ultrasonic testing. It also includes crack detection, planned and emergency diving support, Cathodic protection survey and renewal, in-water surveys, repairs and installations,  bespoke plant hire and heavy engineering equipment with barges, jack-ups, pontoons, safety and workboats.

“Propeller clearing, fouled running gear and underwater situation assessments, salvage and damage assessments, class extension inspections, utilities infrastructure, repair and maintenance, power stations, reservoirs and outflows, ROV deployment and ‘live’ data inspections as well as contaminated water diving. Services also include the provision of CSWIP accredited divers to 3.1 and 3.2 levels, and lock gate, dock gate and cofferdam manufacturing and installation.”

John added: “It’s a broad offering that is now supported by a larger geographical network.  We’ve moved the diving offering from ‘local’ to ‘national’, and it’s been very well received by both new and existing customers.”

The SMS dive team has commercial, defence, in-shore and off-shore diving experience with specific quayside/ports and harbour marine civils capability.

Exhibitor: The SMS Group

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